Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
Do you offer local pickup.
Yes! If you're in the Huntsville, Alabama area, just send us a message through our Contact page. We’ll coordinate a time and pickup location with you directly or check us out at our markets. Check the Where To Find Us page to see where we will be next!
Do you sell online?
At this time, I primarily sell through local markets and events. However, if you see something you’d like to purchase directly, you can message me through the Contact page or reach out via email. I’m happy to arrange local pickup or direct invoicing for select items.
Do you accept custom requests?
Yes, we do! If you're looking for something personalized — like a birth chart print, name sigil, or themed gift bundle — we’d love to help. Reach out through our Contact page with what you have in mind.
What’s the best way to get in touch?
You can fill out the form on our Contact page or email us directly at nfo@thenightshadeco.com. We usually respond within 1 business days.
Do you offer refunds?
All sales are final, as many of our items are one-of-a-kind or custom-made. That said, if there’s an issue with your order, please reach out — we’ll do our best to make it right.
Where are you based?
We’re based in Huntsville, Alabama, and pack every order by hand from our home studio.
Frequently asked question example
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Do you sell wholesale or bulk?
Not at this time, but we’re happy to consider special requests. If you're planning a group event, workshop, or need multiple curated items, feel free to contact us.
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